Jan. 21st, 2008

OMG RAGE

Jan. 21st, 2008 12:51 pm
eruthros: Delenn from Babylon 5 with a startled expression and the text "omg!" (Default)
Okay, so I just (finally) got the email telling me that my laptop shipped out from the service center! So much yay!

... except. Wait. What? My laptop is being shipped to ... California? But it shouldn't go to California! It should come here! I called and called and called the folks at Office Depot about it! Woe!

So I phoned Office Depot all, "hi, remember how we talked about my package being shipped FROM California but TO Ithaca?" And the dude was like "yup, it's here in your record" and I said "okay, then WHY DID I JUST GET AN EMAIL SAYING MY LAPTOP IS GOING TO CALIFORNIA?" And he was like, "um, let me look ... huh, California. You're right. Well, we can't change that, ma'am, you have to call UPS directly and they'll let you intercept the package.* Or maybe there'll be someone in California to get it?" Me, giving up: "Yes, but I'M not in California, and ... and ... oh ... just ... argh."

So I called the subcontractor they use directly, with my reference # ready. "Hi! Reference number such and such! Office Depot screwed up! Sorry to bug you, but they're not gonna deal with it!" And the guy said, "shit, we'll try to intercept it. They just picked it up half an hour ago, so it should be possible. I'll get back to you." And that is how things stand now. At least he was trying to be helpful.

These are exactly the situations that I made the Ivanova icon for. GO IVANOVA. BOOM. BOOM BOOM BOOM woe. Want laptop. Don't want laptop to be going to some mystery location. Woe.

* Note: this is a lie. Except in special circumstances, delivery intercept is reserved for people who subscribe to the service.

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eruthros: Delenn from Babylon 5 with a startled expression and the text "omg!" (Default)
eruthros

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